Evaluation of EEOC's Federal Hearings and Appeals Processes

Evaluate availability of resources dedicated to Alternative Dispute Resolution (ADR)
per office and determine if the agreement between EEOC and the Federal Mediation
and Conciliation Service (FMCS) would provide enough mediation support for the
District and Field offices. OFP should also analyze the impact of ADR pilot programs
implemented in certain Districts, such as WISE, the Washington Field Office Initiative
to Settle Equal Employment Opportunity (EEO) Complaints, to determine if these
programs can also be replicated in other Districts. In addition, OFP could record and
replicate best ADR practices from offices that report a higher percentage of cases
resolved through mediation.

Report Number
Report Type
Fiscal Year