Performance Audit of the EEOC Commercial Charge Card Program
We recommend EEOC ensure that emailed policy memos are promptly updated in the appropriate EEOC Directives Transmittal Order.
We recommend EEOC ensure that emailed policy memos are promptly updated in the appropriate EEOC Directives Transmittal Order.
Complete revisions to the social media handbook and provide to all staff managing social media channels.
Use paid media to support improved reach and engagement.
Implement an on-going training series for all staff involved in the EEOC social media program.
Implement a consistent content approval process run by OCLA.
Simplify the EEOC social media architecture by consolidating many of the existing social media channels and limiting creation of new channels.
In 2022, the EEOC Office of Inspector General (OIG) procured the services of KAI Partners, Inc. (KAIP) to perform an evaluation of the Equal Employment Opportunity Commission’s (EEOC) Digital Process Transformation and Automation (DPTA) progress, with an emphasis on evaluating EEOC’s DPTA plans, capabilities, and requirements. DPTA is the digitization and automation of business processes to improve effectiveness and efficiency to continually enhance the customer experience.
Oversight.gov now has an updated feature for assigning priority recommendation status which is separate from significant recommendations. The Council of Inspectors General for Integrity and Efficiency asked OIGs to identify 3 recommendations as their priority recommendations.
This document explains the operations of the Office of Inspector General.
We determined EEO established and maintained a consistently implemented information security program and practices, consistent with applicable FISMA requirements, OMB policy and guidance, DHS guidance, and NIST standards and guidance.