Plan at least three digital pilot projects with appropriate evaluation methods.
Office of the Chair & Commissioners
Consider formulating a Digital Transformation Strategy, either as a strategic goal in the EEOC Strategic Plan for Fiscal Years 2023 – 2027 or as a standalone document
Define a clear, consistent, and comprehensive vision of digital transformation at EEOC.
Create a Digital Support Unit (DSU) of dedicated staff.
Engage an independent organizational change management firm / entity to assist EEOC in implementing Recommendations 2 through 9.