Reinforce Substantial Weight Review (SWR) as the primary tool and method for case quality oversight by: (a) documenting in the SLTP Handbook how SWR is utilized to ensure case quality, and (b) training both SLTP and FEPA staff on SWR processes and criteria to ultimately improve case quality.
Organization
Report Number
2023-003-EOIG
Report Type
Fiscal Year
2024
Open/Closed
On
Cost
$0
Associated Report