Evaluation of EEOC’s Management of Private Sector Customer Service
EEOC must manage customer expectations by making customer service standards available to the public.
Evaluation of EEOC’s Management of Private Sector Customer Service
. EEOC should develop a customer service plan to include establishing goals and objectives, developing performance metrics that target the goals, and measuring performance against the goals. This plan must include goals and metrics for the IIG.
PERFORMANCE AUDIT REPORT U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION FEDERAL INFORMATION SECURITY MODERNIZATION ACT OF 2014 (FISMA) FOR THE FISCAL YEAR ENDING SEPTEMBER 30, 2022
We recommend that EEOC review and remediate the level 5 severity vulnerabilities identified during internal vulnerability scanning to avoid compromises to agency systems.
PERFORMANCE AUDIT REPORT U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION FEDERAL INFORMATION SECURITY MODERNIZATION ACT OF 2014 (FISMA) FOR THE FISCAL YEAR ENDING SEPTEMBER 30, 2022
We recommend that EEOC review and remediate the level 4 severity vulnerabilities identified during internal vulnerability scanning to avoid compromises to agency systems.
PERFORMANCE AUDIT REPORT U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION FEDERAL INFORMATION SECURITY MODERNIZATION ACT OF 2014 (FISMA) FOR THE FISCAL YEAR ENDING SEPTEMBER 30, 2022
We recommend that EEOC:
PERFORMANCE AUDIT REPORT U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION FEDERAL INFORMATION SECURITY MODERNIZATION ACT OF 2014 (FISMA) FOR THE FISCAL YEAR ENDING SEPTEMBER 30, 2022
We recommend that EEOC review and remediate the medium level severity vulnerabilities identified during external penetration testing by:
PERFORMANCE AUDIT REPORT U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION FEDERAL INFORMATION SECURITY MODERNIZATION ACT OF 2014 (FISMA) FOR THE FISCAL YEAR ENDING SEPTEMBER 30, 2022
We recommend that EEOC implement strong authentication mechanisms for privileged and non-privileged users in accordance with Federal guidance, to meet the required use of PIV or an Identity Assurance Level (IAL)3/Authenticator Assurance Level (AAL) 3 credential of the agency's networks, including rem
FY 2021 Annual Report on the U.S. Equal Employment Opportunity Commission's Compliance with the Payment Integrity Information Act of 2019
Report the OIG's finding of non-compliance with the FY 2021 PIIA requirements, as outlined in OMB Memorandum M-21-19, Section VI.D, "Agency Responsibility When a Program is Non-Compliant."
FY 2021 Annual Report on the U.S. Equal Employment Opportunity Commission's Compliance with the Payment Integrity Information Act of 2019
Annually conduct an improper payment review in accordance with PIIA and follow the guidance outlined in OMB Circular A-136, section II.4.5 [Payment Integrity Information Act].