In September 2022, the U.S. Equal Employment Opportunity Commission (EEOC) Office of Inspector General (OIG) contracted with KAI Partners, Inc. (KAIP) to perform an evaluation of EEOC’s outward-facing customer portals. OIG instructed KAIP to evaluate how well the portals meet EEOC’s strategic needs, as well as assess key performance aspects of the portals from the perspectives of how well they assist stakeholders and how well they function as web applications.

The Office of Inspector General contracted with the certified public accounting firm of Harper, Rains, Knight & Company, P.A. (HRK) to conduct an independent evaluation of EEOC's compliance with PIIA for FY2022. HRK determined EEOC was not compliant with PIIA annual reporting consistent with Appendix C of OMB Circulars A-123 and A-136. The Evaluation Report includes three recommendations.

To ensure that corrective action on our findings and recommendations proceed as rapidly as possible, the Office of Management and Budget issued Circular Number A-50, Audit Follow-up. EEOC Order 192.002, Audit Follow-Up Program, implements Circular Number A-50 and requires that for resolved recommendations, a corrective action work plan should be submitted within 30 days of the final audit report date describing specific tasks and completion dates necessary to implement audit recommendations. Circular Number A-50 requires prompt resolution and corrective action on audit recommendations within six months of final report issuance.